We are root cause analysis experts
ThinkReliability specializes in applying root cause analysis to solve all types of problems. We investigate errors, defects, failures, losses, outages and incidents in a wide variety of industries. Our Cause Mapping method of root cause analysis captures the complete investigation with the best solutions all in an easy to understand format. ThinkReliability provides investigation services and root cause analysis training to clients around the world.
WHAT WE DO
Learn more about the Cause Mapping method.
WHY CLIENTS SELECT CAUSE MAPPING
TESTIMONIALS Find out what our clients say about our capabilities.
Download a FREE Root Cause Analysis template in Excel
This free download contains a worksheet for each part of a complete root cause analysis using the Cause Mapping method. There is also an example root cause analysis with a detailed Cause Map containing explanations. Learn more about the advantages of leveraging your root cause analysis approach across your organization using Microsoft Excel.
>>Download the FREE Template
Solve Problems. Prevent Problems.
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Our root cause analysis workshops improve the way people analyze, document, communicate and solve problems. Attendees develop skills to determine the total value of a problem, to organize all of the information into a thorough analysis and to select the best solutions. The skills learned in this workshop significantly improves the way people see problems and solve problems.
WORKSHOPS Bring the workshop to your site or attend a Public Workshop
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Do you have a problem or incident that you need investigated right now? ThinkReliability professionals can immediately begin leading the investigation of a complex problem at your location. We can help you solve those complex, recurring and "need to get to" problems today. Click here to learn more about our investigation services and facilitation capability.
OUR SERVICES How we provide results to our clients
CASE STUDY View the Cause Map for the sinking of the Titanic
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ThinkReliability establishes an investigation and problem solving approach within an entire organization. The overall goals drive the root cause analysis effort so that each problem is framed in the proper context in terms of value and affected groups. The problem solving processes, roles, training and coaching is defined across the business. Click here to learn more about these processes.
IMPLEMENTING A PROGRAM Learn how implementing a problem solving discipline can affect your business.
View our Online Presentation
"Cause Mapping: The Sinking of the Titanic": In this video we have showcased an example of how the Cause Mapping process can be applied to a specific incident, the tragedy of the Titanic sinking. (Video length approx 9 minutes) 